Conditions of Use

Conditions of Use

We welcome you to visit and enjoy our web site and various links. However we do have some rules.

Your Online Shopping Experience

Virtual Fashions is an electronic commerce, Internet based company. We want your shopping experience at Virtual Fashions to be convenient and trouble-free. Our online store is open 24 hours a day, every day of the year for a safe, hassle-free shopping experience. You can browse our product selection at your leisure, and make your purchases with ease and confidence using our safe and secure checkout process. Look for the lock in your browser window during checkout to be sure your ordering securely and with confidence with a leader in online marketing.

Factory Fresh Merchandise

Virtual Fashions only ships brand new, first quality factory fresh merchandise direct from the manufacturer. Items are inspected by our warehouse staff prior to packaging your order to ensure contents are free of obvious defects or other problems. Virtual Fashions does not produce any products, we are only an authorized retailer for the items we sell.

Returns and Exchanges

Virtual Fashions adheres to our returns and exchange policy. Please visit our Returns and Exchanges page for complete details and be sure you understand our policy before you place your order.

Sales Tax

Virtual Fashions is located in the State of California and is obligated to collect sales tax designated for the County of Los Angeles (9.5% as of 10/01/17) on orders shipped within this state. For orders shipped outside of California, no sales tax will be added to your order.

Payment Information

Virtual Fashions accepts Visa, MasterCard, Discover and American Express cards and Paypal only. Your credit card statement will show the following company: Virtual Fashions. Your credit card will not be charged until we have verified your order total and your merchandise is ready to ship. PayPal payments will be processed at the time of checkout. Sorry but checks are not accepted.

Photos  and Artwork Display

Images on our web site such as merchandise photographs and other artwork are provided as a best effort representation to display our products. Since computer monitors and graphic hardware can vary, so can the color variations of the photos compared to the physical product color. Shoppers should use the images and swatches on our web pages as a close comparison to the actual product. The actual product you receive may have a slight variation in color from what you view online. This is true with any online retailer.

Order Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Virtual Fashions reserves the right at any time after receipt of your order to accept or decline your order for any reason or to modify your order to supply less than the quantity you ordered based on availability of any item, or make appropriate adjustments to your total prior to charging your credit card. When you check out using our shopping cart, your order will be calculated based upon items in your cart. An adjustment to your total may be made to reflect actual items shipped, delivery charges and possible surcharges, or corrections to your total. You will not be charged for an item unavailable for shipment, except for custom requested orders. You will be notified of any changes via email or phone call to inform you of such order modifications.

Typographical Errors

In the event a product price is listed incorrectly due to typographical, electronic or human error, Virtual Fashions reserves the right to refuse or cancel any order placed for any product listed at an incorrect price, regardless of whether the order has been confirmed and your credit card information received. At no time will Virtual Fashions be obligated to sell an item to a customer below the true intended market price due to a typographical, display or electronic error.

Customer Responsibilities

Customers are requested to review and understand all aspects of our web site BEFORE placing an order either online or by phone. Virtual Fashions assumes that by placing such an order, the customer has read and agrees with all policies outlined at our online store. If you find a discrepancy with your order confirmation, please let us know as soon as possible to make any corrections before your order is processed. The above policies are in effect whether or not customers read these policies before placing an order through our shopping bag checkout process. Should you have any questions regarding Virtual Fashions and our online store, please contact customer service toll-free at 800.730.1044